I’m Gwen (also known as Chuleeporn), a Learning Experience Designer and Training Manager/ Enablement Leader with 10+ years of global experience across Learning & Development, Competency Management, and Instructional Design.
I’ve worked across Dubai, Bangkok, and Europe, designing and delivering scalable, learner-centred training solutions for start-ups, scale-ups, and global organisations across EMEA and APAC. I am currently based in the Netherlands.
My expertise includes learning strategy, LMS transformation, instructional design, eLearning development, and adoption measurement, with a strong focus on engaging design, measurable impact, and business alignment.
I design using ADDIE, SAM, and Action Mapping, and tools such as Articulate Rise & Storyline, Canva, Vyond, Powtoon, and Adobe XD.
I’m a City & Guilds–certified trainer and assessor and hold a Professional Diploma in Digital Learning Design (Distinction) from the Digital Learning Institute, accredited by Glasgow Caledonian University.
Download my CV here
Launched the BISSELL Academy, a centralised hub for online product training, built from the ground up.
Celebrated 1st Anniversary of the BISSELL Academy
Delivered experiential soft skills training focused on practical application and learner engagement.
Led the launch of the eLibrary project, a central hub enabling employees to engage in continuous reading and learning.
Training Strategy & Learning Blueprint • LMS Selection & Operation • Multi-Country Training Delivery
Instructional Design (ADDIE, Blended & Digital Learning) • E-learning & Facilitator Content
Stakeholder & Vendor Management • Learning Metrics, Dashboards & ROI
Process Alignment, SOPs, Audit & Compliance • Change Enablement & Adoption
People, Resource & Budget Management • Team Leadership & Performance Reviews
Tools: LMS, CMS, Articulate Rise/Storyline, Monday.com, Miro, SharePoint, Microsoft 365, Canva, AI Tools, Video Editing Tools
Diploma in Digital Learning Design, Digital Learning Institute, accredited by Glasgow Caledonian University
Level 3 Award in Education and Training, City & Guilds
Level 3 Award in Assessing Competence in the Work Environment, City & Guilds
eLearning course creator, Axonify platform
Instructional Designer Learning Series, LinkedIn Learning
Facilitator Master Class (Experiential learning), MTa Learning
Assessor and IQA Awareness, City & Guilds
ICXS 2019 - Internal Assessor, International Customer Experience Institute
NVQ 8415 International Introductory Award in Customer Service Delivery, City & Guilds
PMP essential certification, Merit Global
IMS Internal auditor (ISO 9001, 14001, 45001), V Pro Consulting Services
Level 3 NVQ Diploma in Rail Services, City & Guilds
Level 2 NVQ Certificate in Rail Services, City & Guilds
Download my CV here
In my free time, I love relaxing with my husband Marthinus by watching comedies on Netflix. Traveling is a passion, and being in the Middle East makes it easy to explore new places. I enjoy starting trips with walking tours to get a feel for the area.
I'm also a social butterfly, preferring spontaneous get-togethers with friends over wild nights out. I'm always open to new experiences and excited for what’s next!
In 2019, I founded Bangkok&Co, a small business where I juggle roles like social media manager, web developer, project manager, and graphic designer. This gave me hands-on experience with coding and design tools.